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Frequently Asked Questions
Order
For all inquires regarding order status please refer to the Track my Order page.
Please add an item to your cart and checkout, once there select your country, and shipping will automatically calculated based on your location before you checkout.
We ship worldwide, however please note that shipping times may vary (seen at checkout)
We aim to dispatch all orders within 24 hours. You will receive an email confirming dispatch as well as a tracking number.
UK Delivery Options:
Tracked 24 - 1-2 business days
Tracked 48 - 2-3 business days
International Delivery:
EU: 5-7 business days.
US/Rest of the World: 5-10 business days.
We have conducted extensive sourcing of our product materials, they are of base materials: Premium 304 or 316L Stainless and 18K Gold Plated. All our products are hypoallergenic (no green neck), water, heat and sweatproof.
Please refer to the Returns and Refunds page in the footer for more information.
For any other queries get in touch with us at support@apollountold.com or by pressing the contact us button below.
All our products come with a lifetime warranty. Accidentally broke your chain? No worries, no questions asked. Send in your old product by getting in-touch with us at support@apollountold.com, and we'll send you a replacement free of charge*
*Please note, we only send a one-time replacement for all products, and do not cover lost or stolen products.

